Project room: NABUUR Support and Resources Team

Support and website improvements for new Neighbours

Status: Stalled

How can we make it easier new Neighbours to find their way, find a village/project that they want to contribute to, where can they get support if they have questions?

For a long time already, we've been working on a new NABUUR site. Lots of discussions have been held, designs made, development started for a site that should work a lot better than the current one. Given the major changes that have taken place over the last year, the new site may not be completed very soon.

At the same time the current site is not very easy to use: there is too much information and the relevant bits (active villages, active people, concrete volunteer opportunities) are hard to find.

While a new NABUUR strategy is being defined, it would help to sort out the current site: to bring it back to a state where it at least works (though not perfectly) and where newcomers can find their way.

If you want to help make these improvements, support new neighbours or have suggestions please join the discussion below.

Here's a list of issues that could make their life easier (and make NABUUR more attractive):
- a FAQ - There is a FAQ page already at http://www.nabuur.com/en/frequently-asked-questions which is very out of date
- a screen that briefly describes what Nabuur is and what people can do here
- a general support group where people can ask questions. There is one now called How Nabuur Works http://www.nabuur.com/en/group/how-nabuur-works but it needs people who look after it
- a guide to using the website

Furthermore the following issues could be taken up:
- change the NABUUR homepage, to make it more compelling: better emphasize stories, include Twitter, Facebook etc.
- find a way to highlight active villages
- which enables new neighbours to find the 'good stuff', rather than having to sift through everything.

Improvements will be taken up one-by-one, please find them in the tasks below.

Feel free to join this effort - the more the better!

Tasks

Step 1

StatusTaskRepliesLast replyTime needed
Just startedJoin the support team and help prioritize the actions to take!342011-09-25 21:17

Discuss and Create: A new support and help system for LR, facilitators and neighbors

Status: Stalled

Dear all,

The Nabuur Camp in Amsterdam was quite an experience and I think we as participants went there with mixed feelings, but came back now with the feeling that we have made a big step forward towards a better Nabuur platform and organisation. But lot needs to be done J The question of better support and help for neighbors, LR and facilitators was one of the key questions we discussed. It is now up to us to build a better support system, to develop guiding material and form groups of LR to support and connect to each other. This group has the mandate from the camp to work on this question and it would be great to have as many hands as possible to make it happen.

Sonja and I got started on a list of material LR, facilitators and neighbors would need to better find their way through Nabuur. (see the wiki) You also find all documents that have been created in the past and on which we could build.

To get started it would be great if you could:
- Brainstorm on what information LR, facilitators and neighbors would need. Please add and comment in the wiki.
- Volunteer to write or edit one of the documents needed (put your name in he wiki). (of course everybody should have his input, but we need clear responsibilities)
- Volunteer to edit and design the final documents / prepare slide shows and graphics.
- Discuss a LR – facilitator support system – and help to put it in place.

In general, I think we should set us a timeframe and maybe have the goal to have in place the support system we think is most useful in about a month. (of course it can be developed further then, but it is important to have some results, especially for LR to avoid further chaos.)

Previous discussions (6months ago)

Status: Stalled

You will find here the discussions some neighbors had some time ago about support and the redesign of Nabuur. Maybe you find some inspiration.

Tasks